Reliance Communications — Illegal Balance Reduce | |||
I Ardhendu Chand having Reliance Mobile No [protected] from Odisha, Bhubaneswar . I had recharged 59 i.e, STD night pack from 11pm to 6am unlimited calling. I had recharged it on 13/10/14. But when i called on 16/10/14 after 11pm my balance automatically reduced. I didnt know the reason thats why i called customer care of Reliance, they received and said that you called a reliance no before 11pm. I said many times that i have call logs and also free night pack but they didnt accept me. After 2 times of calling i am unable to call the customer care, dont know what the reason? I have all the proofs that i was calling after 11pm but they didnt accept me . They said only one thing that i had called before 11pm. Even at 12am i called Customer Care of Reliance last time they said u called a reliance no before 11pm but i was again called that no at 11.35pm. Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Ardhendu,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications