[Resolved]  Reliance Communications — Installed reliance insta care app got no benefit

Address:Jalandhar, Punjab, 144401
Website:Reliance customer care

Sir, i am regular user of reliance pre paid service.. my reliance no. is [protected]. I got a message on my this no. that if you install an app called reliance insta care you will get 500 mb data as benefit. I installed the app on 21 april 2016 and i got message that day that you sucesafully installed it, you will get the benefit within 24 april but till date its not given to me. I am really upset from this service sir, i think i need to quit this reliance service. As i tried to contacted reliance customer service everyone just only say that its technical problem so i cant help you contact after 2 hour. When i contact again they wait wait you will get data next morning, then you will get in night like that.uts so frustating for me that how i am going cheated easily by a known and recognized service of this nation... kindly help me out sir, its now more than benefit as its now come on my trust for this reliance.
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Aug 8, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Reliance Communications — 3G internet is either not working or too slow from 1 week

I am using reliance 3g on my phone and from past 1-2 weeks internet not working or too slow drspite showing the H/H+ signals.
Dear Sunny,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Deen Bandhu,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Dear Sunny,

Our customer service team has informed us that the necessary benefits has already been posted to your account, hence request you to confirm the same. In case if you still need any assistance on this please feel free to write us at http://bit.ly/1cmd6ds from a computer. We assure you that our representative will get in touch with you shortly. Thank you!

Regards,
Reliance Communications
Dear Sunny,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary benefits has been posted to your account. Thank you!

Cheers,
Reliance Communications

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