[Resolved] Reliance Communications — Internet is not working

Negi Rox

from Pune, Maharashtra

Address:	Lucknow, Uttar Pradesh, 226012
Website:	www.rcom.co.in/Rcom/personal/home/index.html

I have complained in 24 oct 2016 i. e my internet is not working. i already make a mail several time but still no resolution. now they want that i should pay a bill. how it is possible that if they are not giving us a service and want a bill from customer. please see this issue. i already visited their office 4 nov 2016 but still the problem is remained same.

My customer complain number is in reliance office
Service request id[protected]
User id:[protected]

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May 21, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

Reliance Communications Customer Care's response Dear Mr. Negi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 13, 2016

Reliance Communications Customer Care's response Dear Mr. Negi,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications

Nov 17, 2016

Updated by Negi Rox You and your team are working since last one month and i can't see a progress..and now you send me a bill. how shameless your company is.

Nov 17, 2016

Updated by Negi Rox You and your team is working i don't think my issue is so big. but still you poor team and worst service in my area. you promised to your customer that it will resolve with in 24 hrs but not its nearly one month. i already in loss and with your sorry can't help me. i think your company is fraud. they make customer fool . i even don't have your ceo mail id. definitely i will forward same issue to him and told that your company is filled with lots of foolish people who even don't know how to treat there customer

Dec 26, 2016

Updated by Negi Rox Worst Service i ever Had. Full with fraudster.