[Resolved]  Reliance Communications — Internet problem

Address:

382345

Dear sir,


I have purchased wi pod on february 2016. And the wi pod number - [protected].

But after 14 august 16, my wi pod not working and then as per communicate with your one of the call centre representive and after conformation that my data plan has not change, i upgrade my wi pod to reliance 4g lte sim card.

The problem i face after company upgraded their cdma network to 4g.

1). How can i used my new reliance 4g lte sim due to my mobile support only 2g.

2). Why should i purchase second time without any data offer your new 4g lte wi pod worth rs. 1500.


As per check there is many complain regarding reliance communication wi pod device plan change without any information to customer.


3). Pl tell us that still my 499 plan with 5gb day + 5gb night data plan still countinuous with this upgraded 4g lte sim.

Or

What is my plan after upgrading 4g lte sim.


Pl. Reply via mail as soon as possible so i can decide what to do before my next bill cycle on 05.09.2016.