Reliance Communications — internet recharge benefits not credited | |
Dear Sir, i am reliance cdma user on 9th april 2015 i am recharge of internet (EVDO) of Rs.149 where company promises to give me 30GB internet with 30 days validity but after recharge they give me only 3GB internet then i call to customer care about this mistake and customer care officer assure me that company give you 30GB internet step by step. but on 12th april 2015 the 3GB internet is used and company deduct my balance. I make a complaint to customer care and they give me SR(service request)no.[protected] and assured me that your complaint resolved in next two days but my complaint is not resolved yet. Was this information helpful? | |
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Reliance Communications customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
the customer care service is only for show and they can, t solve my complaint about my data plan (recharge) . the customer care says me that i use 30GB data in 3 days but sir i am only use 3GB data .when i was say to customer care that is your mistake he refuse my statement. very poor customer care service of reliance.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications