Reliance Communications — Issue not resolved yet-Fake offer given only for few days

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance,

I don't know what you people are upto. My issue is not resolved till now !! How much time you need to resolve a simply issue ?? Pathetic service I must say!

Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you.We wish to inform you that our concern team we wish to inform that a waiver of Rs 17.9/- along with calling benefits of .30 paise has been added into your account.

Regards,
Reliance Communications

Dear Reliance,

I have received the waiver but my call rate is still not reduced. On contacting customer care they are saying that they can't do anything! Now what's this policy??

People look at the non committal attitude of RCOM! They are not even bothered to even reply. They are posting fake resolutions to save their face that's it. Very unethical service I must say !!

My number is [protected] and I had sent the below complaint last month but it isn't resolved yet. Every time I get a call from customer service team that I will get the benefit soon but it has been more than 30 days now and it still unresolved !!

"I had got an SMS on 17th August that my call rates will be 30p/min for the next 30 days. I used it for couple of days at this tariff. But today I noticed that I was charged at my base plan. Please stop these cheap marketing gimmicks and refund my money !!"