Reliance Communications — Issue not solved in spite of complaint | |||
In-spite of raising a complaint on the 19th, till now there has only been a phone call from a call center to find out my address. But, service is the same. 99% no data network & 95% there is no network signal. Looks like no one at reliance is bothered to look at customer grievances. That's the kind of service offered by reliance. Not at all reliable at all. On the other hand i keep receiving calls on my other number offering jalsa 599 which has the same features of jalsa 498 which i have now. Reliance is adding more customers to fleece their amount too, without providing service to the older customers. I am incurring large bills by calling from my other number, in-spite of opting for this unlimited talk time package. So, who's gonna pay for my calls & why am i being billed even when i don't have proper network in reliance gsm. [protected] [protected] Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Prasanna,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Dear Vargheese,
Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications
Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications
Dear Prasanna,
Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
Dear Prasanna,
We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.
Regards,
Reliance Communications
We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.
Regards,
Reliance Communications
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Reliance — Post paid
I applied for reliance postpaid connection 15 days back through one of your agent. I paid 300 rs +my documents to that agent. Till now I didn't get any msg from reliance. My no verification is over. Now iam using idea prepaid sim that I want to change to reliance postpaid. Pls do the needful... ...