[Resolved]  Reliance Communications Limited — Broadband Connection is not working

Address:Kanpur, Uttar Pradesh

Sir, Here I want to inform you that there is no any battery backup or inverter at the DLC site from where the broadband & landline phone lines are distribute to my area. So, when the power cut off in my area the phone & broadband connection gets off for long time. I am facing this problem from last 10 days & I have make several complains to reliance customer care & also e-mailed them about this problem.. They have only one answer "It will resolve in 24 hours" but they are not doing for battery backup problem. Please do something... Some of the complain Nos. are :[protected],[protected],[protected], IVR[protected] Thanking You Bipin Jaiswal (Reliance Broadband user) Reliance Broadband user id :[protected] Reliance Phone :[protected] Contact No.: [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information