[Resolved] Reliance Communications Limited — Excessive Deduction of balance | |||
Dear Sir, I have recently MNP my contact Number in Reliance Communication ltd.. I have done my 1st recharge of Rs. 70. Earlier I was using services of Tata Docomo.Reliance Communication deducted Rs. 25, but I make use 15 minutes out going call and use 256 KB data.They are charging 1 rupee for 30 seconds. The earlier executive told me before MNP they will charge 1.2 paisa for per second of outgoing call without any tariff (Power), and they will charged 10 paisa per 10 KB. The customer care number is not responding & they are charging balance for filling complaint also. Thanks & Regards Kamna Contact Number : [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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+91 22 3037 3333
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+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications