[Resolved] Reliance Communications Limited — for barring incoming and outgoing at roaming without any reason | |||
My name is prabhat mishra and i am using reliance GSM post paid connection at madhya pradesh my no. is [protected], I was in maharastra (roaming) from 17-may 2014 to 31- may 2014. From 23-may 2014 to 28-may- 2014 there were no network on my phone (other sim card of same company was working fine at same time and same phone which was also in roaming). on 24 may 14 i visited reliance webworld office at nashik (M.H.) but there were no electricity at that time so they told we cant help you and they gave a contact no. so that i can ask them if electricity came or not but that no. was alway swithed off (my no. was still not working due to that i faced many problems) on 27 or 28 may 2014 i visited reliance web world office at aurangabad (M.H.) for the same issue they checked and told that your roaming services are deactivated, then they activated my roaaming services and then after 2 hours my no. was activated. As i was in offician tour and i was unable to communicate any body my whole tour and expences was wasted. my no. was deactivated for no reason and no any pre information.when i visited my home location reliance web world i.e. at jabalpur madhya pradesh they told that there is no any status for roaming deactivation but for activation on 28 may.i asked that when services are not deactivaed then how it could be activated, but they just told that it may be a technical issue. i ask them to lodge a complaint regarding the issue but thay said we can't register your complaint, when i forced them to give reason for the same they just provided me a no. [protected] saying that it is our appllet office's no. i tried many times from that that day to today but this no. is always switched off. i always pay the full amiunt of bill and reason behind using postpaid connection is to communicate and use services without any intruption but i am very disappointed for this kind of pathetic support by reliance. My contact no. is [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications