[Resolved]  Reliance Communications Limited — Fraud

Address:

New Delhi, Delhi

This is to inform you about the fraudulent activities being conducted by your distributor/dealer. I got a call from one your distributor's agent(Name: Rahul, Number : [protected], [protected]) for applying for a postpaid number(MNP) .I complied with the procedure as one person came to my house to collect Rs. 300/- and documents as required for the connection on 27th November 2014. The agent confirmed for the number to be activated within 2 days but the same was not done.I tried to contact him but he wasn't picking up my phone so i thought of complaining to your company's customer care. I was told by your executive that neither we can't help you nor i can let you talk to my manager.I hung up the phone. Then on 7th December 2014 one your employee came for the verification of the documents. It was all done as well and he told me that the number will get activated in around 3 days. I waited. Nothing has been done till yet. So i called the person(Name: Hemant, Number: [protected]) who called me for confirming to send a guy for verification. He told me that the work is in progress and the number will get activated within few days. From that day I call him once in 2 days and he is not available as said by the girl who picks up the phone. Now i called her today she gave the phone to someone and he said he'll get back to me in 10 minutes to confirm about the progress. He didn't call me . I called back on the number and all i can hear is THE NUMBER DOES'T EXIST. He has diverted the calls to some fake number. I have hereby informed you all the details and I have the bill for the transaction. Although the amount is nominal but i don't want anybody else to get trapped in these dirty of your dealers.