[Resolved] Reliance Communications Limited — Harassment after paying of bills : Reliance Netconnect [protected] | |||
I used Reliance Dongle for 2 years and disconnected the services in April 2014. I missed paying last bill as after disconnecting online payment could not be done and after trying multiple times, I could not do it. It slipped my mind that payment is remaining and did not get any reminder message/ call or mail from Reliance informing me of any pending payments. After 3 months, In July, I began to get calls from some advocate harassing me for the same and threatening with a court case which Reliance had filed. I informed her that I was not aware of any pending payments and will be doing any payment if left in coming days. She wanted the payment to be done the same day in 30 minutes which was not possible for me. I completed the payment within 4 days by going to the Reliance store. After doing the payment, after 3-4 days, I got a call from some courier company that they have to deliver documents from RCIL which I believe is from Appellate Authority of Reliance. Even After payment of all bills, I fail to understand why this issue is being dragged on unnecessarily. It seems I made a big mistake of being a Reliance Customer and would advice everyone to stay away from such company. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications