Reliance Communications Limited — Not deactivating data card even after payment

Address:Bangalore, Karnataka, 560056

Hello,

I no longer wanted to use my datacard no. [protected]. so I wanted to deactivate it. My payment is up to date. I tried calling customer care, they are asking me to wait and after sometime telling, concerned department is very busy. This has been going on for the past 2 days. I tried e-mailing reliance communication, even no response. so I do not know whom to approach. I am simply paying postpaid bill. Hope my complaint will be answered.

Ashok [protected]
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Reliance Communications customer support has been notified about the posted complaint.
Feb 13, 2016
Updated by Ashok503
When called to customer care, they are disconnecting as soon as I ask them to terminate my datacard ([protected])account. Will any high authorities related to reliance communication look into ?

Ashok
[protected]
Complaint comments 

Comments

Dear Ashok,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Ashok,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
I did not receive any calls from reliance communication, I was expecting call. My cell is on 24/7. Please do not give any excuses.


Ashok: [protected]

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