Reliance Communications Limited — PHONE NUMBER DISCONNECTED

Address:Khordha, Odisha

Sir, I am a holder of IDEA cellular Service but 2 months before was a customer of Reliance postpaid service network and after portability from reliance to Idea I had Rs. 40.00 dues amount in reliance postpaid bill. But now I have cleared all the dues but my service is not activated since one month.i have send my request 2time in PUBLIC GRIEVANCES PORTAL.after 20 days I received a call from IDEA Cellular customer care that they cann’t help. Because the Number they transfer to Reliance Communication.But when I gone to Reliance Customer Care Office, they told that the Number doesn’t show in their site. Many call from PG portal that my no. has in reliance communication office. I can go to their office with my document. But I had gone several times to their office.They told that no number shown in their site. Now what can I do to take my number again. Because this was my 10years contact no.So kindly active my services within short period of time otherwise confirm me that when my service will activate. I had send 3time request in PG PORTAL Site 1st time - DOTEL/E/2014/31629 2nd time - DOTEL/E/2014/33947 3rd time - DOTEL/E/2014/36257 Name- Jyoti Ranjan Baliyarsingh Mb 91-[protected] Alt Mobile No : +91-[protected] Mail Id : [protected]@yahoo.co.in
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Jyoti,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We regret the inconvenience caused to you. We regret to inform you that disconnection for your number has been due to payment at the donor operator end hence the number has been disconnected and intimation. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Jyoti,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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