[Resolved]  Reliance Communications Limited — Regarding deduction of money without any reason and knowledge

Address:Bangalore, Karnataka

I Vinay Kumar Srivastava ( Mobile No:[protected]) are using reliance number from last 8 year.but now i am not satisfied with reliance services because you are deducting the money without any reason.same is happen from now also you deducted the somewhere 100 rupees by saying i had played the games when i am not in home and i am not using Smartphone.when i called to customer care they told mistake is happen but they cannot refund the money.when i ask him to tell his name and id number he disconnected the call. so please refund my money as soon as possible and send me full details of my number uses through mail so i will how and when you deducted the money. and please provide the your higherup number so that i will talk to them regarding this topic.and if my problem is not resolve i have no option to complain to consumer court� and TRAI regarding this type of service and behaviour.
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Oct 26, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2015
Reliance Communications Customer Care's response
Dear Vinay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

my alternate mobile number is [protected].but i am avaliable after 5 o clock because phone is not alowed in my office due to security reason.

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