Reliance Communications Limited — Reliance communications reliance communications threatening email

Address:	Bangalore, Karnataka, 560079
Website:	www.consumercomplaints.in/new_complaint

I have settled all my dues as on 5th june 2016. On same day, i asked reliance team to cancel my below data card connection.
Relationship no:[protected]
Rim no: [protected]

As reliance team suggested, i sent my cancel request by the person who they have authorised to collect and also i got cancel confirmation over phone when i asked the data card status. But later few days, surprisengly i got new bill for above said rim no. Now, they are threatening me to make the payment for the connection which i requested to cancel on 5th june 2015.


Below is the mail details i received yesterday.


Collections bangalore
Attachments7:27 pm (14 hours ago)

To me
Ref no: - 7223\6841 - july ’2016

To,
Name: sebu lukose
Address:, no 129 mg nagar 14th main road, bangalore - 560086 karnataka

Relationship no:[protected]
Rim no: [protected]
Amount due: 363/-

Dear sir / madam,
As our privileged customer, you have used the telecommunication services provided by us. It is regrettable that despite reminders the payment of rs. 363/- is still due in your account. You will appreciate that our obligation, as an operator, is to provide you with a network to make and receive calls. You, as a subscriber, are obliged to pay for the use of the network.

By this notice we call upon you to pay the above-referred amount, being service charges due and payable, to the company within 3 days from the date of receipt of this notice. To avoid any legal actions in near future request you to clear the dues.

Please make the payment, through dd / pay order, in favor of “rwsl[protected]” payable at bangalore not later than 3 days of receipt of this notice.

The payment of service charges may also be made at our authorized web worlds / web world express/reliance fofo’s to our visiting representative.

For further clarification you may contact [protected]@[protected]

Yours faithfully,
Reliance communications infrastructure ltd

Please ignore if already paid the said amount…
You can make your reliance payment by any one of the following payment options available with us:

On-line payment – bills can be paid as follows
1. Login www. Rcom.Co.In
2. Click on bill payment
3. Enter the mobile no. (Ex: - 9342xxxxxx)
4. If it gives wrong account no. Or invalid subscriber no. Than please prefix "q_" and then enter mobile no. (Ex:-q_9342xxxxxx)
5. Please confirm your name and relationship no. Is matching in the portal before making payment.
Then follow the instructions

In case you face any issues on making on-line payment, request you to walk into any of the reliance store and make this payment or you can courier the cheque\dd to below mentioned address

Manager - circle cro
Reliance communications limited
Salarpuria pearl, municipal no. 72,
3rd cross road, residency road,
Ashok nagar, richmond town
Beside ballal residency hotel
Bengaluru - 560025

Cheque should be in favor of "rwsl[protected]"