[Resolved]  Reliance Communications Limited — Termination of reliance gsm sim service without information

Address:Khordha, Odisha

Dear Sir,

I am Pankaj Lochan Sahoo working in ADANI POWER LTD, GUJARAT . I am basically from Bhubaneswar, ODISHA.
In 2007, A Reliance GSM SIM was taken with number "[protected]" in the name of my Elder Brother "PABITRA KUMAR SAHOO" with the following address

QUARTER NO. IV-47,
OUAT COLONY
UNIT-8,
BHUBANESWAR-751003
ODISHA.
And since then I am using that number. As I am working in Gujarat so the number is used twice a year at the time when i go Bhubaneswar. The SIM is inserted in my phone is in idle state . from past 15 days it was showing "REGISTRATION FAILED".
On inquary from bhubaneswar Reliance Office it was told to us that the SIM has been permanently closed by TRAI . It was not informed to

me at all though the SIM was in service showing RELIANCE network on my phone.

As a sastisfied old customer of reliance telecome service, I want that number to be in service as soon as possible . Please take necessary action to reactivate my favorite reliance number.kindly mail to

[protected]@gmail.com
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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