[Resolved] Reliance Communications Limited — There is no signal inside and outside of the house in village -Dularpur, Ps -Punpun, Po-Lakhanpur- Dist-Patna State-Bihar pin -804453 | |||
Ialready registerd a complaint reagarding network problem in my locality ( vill -Dularpur, Ps -Punpun, Po-Lakhanpur- Dist-Patna State-Bihar pin -804453) on this siteand my complaint id was 1048390 . But after few days more horrible situation arised we again not receving signal from[protected].Now we are not receving signal for half an hour in a day . We hardly receive signal on roof top I couldnot understand the reason of it becuase when signal comes in CDMA set signal strenth is full but at the same time there is no signal in GSM RELIANCE NUMBER.and some time its reverse situation is created.Another horible things hapeen if there is signal then it goes off fully as soon as power comes or power goes off in my locality and it takes several hour to resume the signal once again. If there is signal in CDMA numer then most of the time signal in GSM number goes off for very few minutes it happen that signal is proper in CDMA as well as in GSM number. Since it is a rural area so power comes and goes off after a little interval of time This situation tales that that problem is not so big but your technical team does mot want to solve it .Since I am the user of both your CDMA and GSM connection and various user of your company in my loacality have lost faith in your company that you will solve this problem because more than 1month had passed and there is no improvement in the situation even it becomes worse for us .Also your 198 representative provide satisfactory answer .They just say it will be resolved soon but from last 1 month there soon does not come.The situation becomes so worse that people in my locality have lost their hope that Reliance will short out this problem. All the reliance user whether CDMA or GSM does not want to use service of this company now and in future. contact number -[protected] alternate contact number [protected] Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 29, 2015 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jun 01, 2015 Reliance Communications Customer Care's response Dear Avi, Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience. Regards, Reliance Communications | |||
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