Reliance Communications Limited — Unnecessary deduction of balance and not updating the documents in the system | |||
I am Reliance costumer from last 7 years.in between i switched to idea due to network problem in my area and after one year i again switched to reliance in July 2012.Till then i am using my number [protected].In DEC 2012 they disconnect my number without giving any reason.After 15 days when i complained they again continue my number.Till that time i have submitted my ID Proof in Reliance office five times but still if i communicate with customer care they used to tell that "you are unverified costumer and not able to provide any information"now they are continuously deducting my balance and refuse to assist me by giving the excuse that they don't have my ID proof. Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Sir,
As per your requirement i got my CAF No. it is[protected].Kindly update my detail as soon as possible
As per your requirement i got my CAF No. it is[protected].Kindly update my detail as soon as possible
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications