[Resolved]  Reliance Communications Limited — Wipod # [protected] upgrade offer to 4g

Address:	560100
Website:	www.rcom.co.in

Hi sir
I purchased in feb 2016, a reliance wipod connection with a plan of 600 rs for 10 gb high-speed unlimited plan. However as mentioned by the reliance executive latter in july that cdma services are going to be closed by the company and we need to upgrade to 4g network as they are offering a free upgrade and gave me a sim.
As i was facing connectivity issues for more than 10 days in june and july and i still paid the bills for the subsequent months, i initiated the upgrade however without any intimation or email i believe they changed the plan and now they have sent me a msg for a bill of rs1352. However my agreed plan was 600 for 10 gb and i never knew if there is any change in the plan or rates. Moreover it was a force full way of moving customer from a economical plan to a highrate offers, which i would never take incase they want to sell me. Please help as for the aug month i will not be able to pay any additional amount charged also my wipod which i purchased is now of now use which cost me 800 in feb when i bought.