[Resolved]  Reliance Communications Limited — Wrong recharge details providing to customer & customer made loss due to mistake of company

Address:Valsad, Gujarat

My mobile no is [protected] & yesterday i had recharged my mobile with rs 57/- from reliance site. there are offering if anybody will recharge with 57rs /- he will received benefit of 47 TT for 30 days & 50 Mb internet for 30 days I have not received balance of 47 in my account & when i was talking with customer care executive he was telling our company not providing this all benefit as i shown to him. we are not able to provide. & they also not provide my balance of previous date. I want my balance of 47 rs. Company want to make fool to customer who not aware about legality, i am attaching screen shot for your reference, both the screen shot i have taken recently..
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Oct 25, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2015
Reliance Communications Customer Care's response
Dear Deepak,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
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i have received call from your care but they have not add my balance of rs 47/- i am not understand why you r company not giving me amount, i have submitted all document as evidence kindly reply

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