[Resolved]  Reliance Communications Limited — Wrong disconnection of my service

Address:Ahmedabad, Gujarat

Sir,
I got Reliance gsm postpaid connection, i'm using it from past few months. I went into your store located at Shivranjani cross road, Ahmedabad to get it converted into prepaid connection. I have given all the documents, i don't know what has been done by your trainee my number is out of service since past 6 days. I have called your customer care they said contact the store you visited.

I have contacted the store located at shivrajani, Ahmedabad but they are not providing any answer. Everytime i call them they are saying our system is down. They are causing sever discomfort. I want my number activated again as soon as possible.

My details are as follows,
Name: Rekha A Shah
Number: [protected]

Alternate number for contact : [protected].

Kindly fix it asap. Thanks
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Forgot to mention I have contacted your stostore 5 timetimes for this issue.
Dear Customer,


We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.


Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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