[Resolved] Reliance Communications Ltd — Netconnect+ issue not resolving | |||
My name is nishant. I have netconnect+ dongle no ([protected]), i recharged my dongle for Rs-499 on 24th june, 2015 and tried to connect and found that i can not connect to internet with HSD Mode. I assumed this could be a temporary problem so i decided to wait for 2 days. On 27th june, 2015 i launched complaint and explained the problem to CC executive. Executive gave me some troubleshooting tasks and then he conformed that the problem is from their side and registered my complaint and said problem will be solved till 30th june, 2015. On june 30 i called them again and they said complaint is in resolving state and will be solved by tomorrow. I called the again on 1st july, now they said it will resolved very soon. Same day i received call from their technical team to conform the complaint(Yes to conform the complaint lol) and said technical team will contact you in 1hr. I am still waiting for the call from them but nobody contacted me yet(today 3rd july, 2015. Strange thing is CC dont even respond me now. I fell like completely ripped off. Dear reliance if you can not solve the problem then just refund my money. Regards Nishant Was this information helpful? | |||
Nov 5, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 03, 2015 Reliance Communications Customer Care's response Dear Nishant, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jul 12, 2015 Reliance Communications Customer Care's response Dear Nishant, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Still no contact from reliance. Look like they need rocket scientist to solve my problem. This is one of the worse service provider, who rip your money off and let consumers suffer.
Shame on you reliance atleast refund my money if you can solve the problem.