[Resolved] Reliance Communications — Mentally Harassment | |||
M/s Reliance Communications Ltd, After so many calls I have decided to Port my Vodafone number [protected] to reliance, as I thought lets try Indian Brand and its services. on 20th June 2015, your executive come to me, took all the relevant document and 1000 Rupees(As a security Deposit) and handed over me new Reliance Sim. Sim Started working on 2nd July 2015, after 2 time submission of my document with the same executive at my place. On 6th July 2015, they suspended my number and said that verification was negative as I was not at home that time(According to your call centre Dept.).I said it is already done twice, but if it required again you can send the guy again on 11th or 12th July 2015. I waited for him, called him many times, he didn't come, didn't even respond to my call. My business was already getting affected. I again waited for next Saturday and Sunday. Again He didn't turn up. On 21th July 2015, I contacted your call centre on *222. He gave me address of Raj Infocomm, G-19, 20, 21, Suneja Tower-1, District Centre, Janakpuri, New delhi-110058 and told that your problem will get solved there. I took time from my schedule and went there on same day, I was refused for any help and assistance. They said that they cant do anything as Sim was not purchased from them, Kindly contact Reliance care. On my patience I again contacted reliance call centre, after talking to senior level, they told me to go to Reliance Communication Ltd, Vardhman Plaza, 2nd Floor, Plot No.14. Road number 44, Pitampura, New Delhi-110034 and told me to summit my document there again and problem will resolved. On 23rd July 2015, again I took time from my schedule and went there, which is quite far from my residence. I went there and searched that address. The amazing thing was your outlet was not there, already closed long back. I was irritated, felt cheated, mentally harassed by your team, even by the senior level Mohd. Saleem +91-[protected] Was this information helpful? | |||
Oct 16, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 24, 2015 Reliance Communications Customer Care's response Dear Saleem, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jul 28, 2015 Reliance Communications Customer Care's response Dear Saleem, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns. Regards, Reliance Communications | |||
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