[Resolved] Reliance Communications — Misbehavior & 4G SIM Card Charged instead of Providing Free of Cost | |||
This to inform u that i have received a call frm Reliance to get free upgraded 4G sim as I am using 3 G SIM right now, when i reached there at Reliance Franchisee store, Minto Road, , New Delhii. The store has asked me to pay Rs 50 for getting 4 G SIM . however customer care of Reliance had earlier promised me to provide sim at free of cost. Unfortunately the store has not given me any receipt against the payment. This is totally unfair and unwarranted. So the concerned company is requested to take action against the franchisee. If no action is taken on my complaint, the case will be forwarded to the Public Grievances Commission, New Delhi. This to request you to please respond to my complaint within 02 days. Thanks Shahzad Nadeem, con no : [protected], [protected], Was this information helpful? | |||
May 11, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 24, 2016 Reliance Communications Customer Care's response Dear Shahzad, We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you! Regards, Reliance Communications Verified Support Oct 25, 2016 Reliance Communications Customer Care's response Dear Shahzad, Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back. Cheers, Reliance Communications | |||
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
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