[Resolved]  Reliance Communications — MNP number not activated even after 40-50 days of providing documents and address verification

Address:

Gurgaon, Haryana

My name is Maneesh Garg. I provided my documents to Reliance Mobile Store, Sector 21, Gurgaon to port my Vodafone no. [protected] to Reliance CDMA post-paid. It's been almost 40-50 days but my number is not activated yet. My address was already verified earlier. I called at *228 to activate the number 5 times but the operator said that my number could not be activated. Then I dialed 59059, but with no luck. I tried to contact Reliance Store, sector 21, Gurgaon and Customer Care over 198 and [protected]. I must say that I am very disappointed and frustrated by the treatment given to a new customer. Reliance store would not pick up any call, no matter you call them 100 times. And Customer Care is even worst. First of all it's most difficult part to find out the option to talk to operator and if you reached there by mistake they would put my call on hold for 10 minutes and then cut the phone deliberately without providing any appropriate solution (you can check that I called twice to customer care from my other Reliance GSM number on August 23, 2015). This has happened many times now and I am completely fed up by calling them and wasting my time again & again. I request you to not activate my number now as this was the biggest mistake of choosing reliance over any other mobile service provider. Please consider this email as final request and I will not be liable to pay any bill if my number is activated today or afterwards. I will have to move to consumer court now if I receive any bill from Reliance for my number [protected] and please activate my Vodafone number again . Please also confirm this over my email [protected]@gmail.com. I have provided my alternate contact no. and other details by sending the same email to [protected]@relianceada.com, and [protected]@relianceada.com on August 23, 2015.