Reliance Communications — Money charged for recharged not done.

Address:Pune, Maharashtra

Hi, I have done prepaid recharge of 61(100 roaming minutes) on 28 Feb 2015 on the mobile no [protected] from my ICICI credit card. Payment status was showing transaction not successful but the amount has been deducted from my credit card 3 times as below. 1. Transaction Id.: [protected], [protected], [protected] 2. Bank Name:ICICI bank (Credit Card) 3. Branch Name if available:Bund Garden Pune 4. Date & Time of Recharge Transaction: 28/02/2015 b/w 10:00 PM-12 PM 5. Amount of Transaction:61 I have not received the recharge on my mobile so request you to please refund the amount rs 183 deducted. This is happening second time. Last time when I recharged on 26 Dec 2014. That time it was also not recharged and money has been charged for my mobile no [protected] and [protected]. The details are as below for this. For Mobile no [protected]. 1.MDN No.:[protected] 2.Bank Name:ICICI bank (Credit Card) 3. Branch Name if available:Bund Garden Pune 4. Date & Time of Recharge Transaction: 26/12/2013 b/w 9:30-9:45 5. Amount of Transaction:61 For Mobile no [protected] 1. MDN No.:[protected] 2. Bank Name:ICICI bank (Credit Card) 3. Branch Name if available:Bund Garden Pune 4. Date & Time of Recharge Transaction: 26/12/2013 b/w 9:30-9:45 5. Amount of Transaction:61 I request you to refund this amount rs 122 as well back to my credit card. Thanks, Sachin Patidar [protected]
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Sachin,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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