Reliance Communications — Money has been taken but connect is not installed

Address:

Gurgaon, Haryana

Hi, one day(13/08/2015) an executive(Parvesh +91-[protected], [protected]) from reliance came to my door and ask me to get Internet plan and after understanding the plan i was ready to take the connection but before doing this i ask him that how long the total process will take to be done and he says it will take maximum 2 to 3 days to get ready your connection. after that i submit all the required documents along with a check of Rs. 1550. after 3 days I call him to ask the status and he replied that the amount on the check is without service tax so you need to submit it again with correct amount (Rs. 1770) and I did the same. now it's almost 22 days gone and my connection is not installed. Other thing i noticed that the check that i was paid is withdraw from my account. and in between I called him many times and everytime he is reply the same thing "withing 2 days from now you connection will be installed". now by doing this i get irritated and that's why i am here to launch this complaint. so please help to get this resolved. please check the attachment for the receipt that i received when i fill the connection form.