Reliance Communications — Network issue

Address:

Chennai, Tamil Nadu

I got a reliance wifi data card (Card no: [protected]) on 5th Aug, till now I’m not able to use the service since I’m unable to connect the wifi internet connection Sometime I’m able to connect it however I can’t even open a Google front page also its taking long time to load. Regarding this network issue I have logged a call with reliance support ( Call no:[protected] the give me the assurance that this issue will be resolved within 3 working days but still now I didn’t received any Call or SMS from your reliance care side. Also not getting a proper response from the customer care, whenever I called them they will give a update like your issue will be resolved in next day but no improvement. I don’t know what I have to do now. I have reached the customer care more than 20 times but no resolution, I never came across this kind of worst service from Reliance. Note: I’m not getting a proper Reliance Tower Signal properly in my area. Some time I got 5 point strength and sometime only 1 point, sometime not even a single point. The data card sold executive said that you will get good signal strength in your area that why I have chosen your service. now im realizing that he gave me a fake commitment, his main intention is to sold the data card after that he is not even care about the customer. After so many call and emails to customers care then finally I request them to cancel my service, after cancel my connection I getting more calls from them for remaind me pay my bill... When i raised a compliant im not even received a single call from them but now they keep on calling me... What kind of customer service they are providing... My kind request please don't use reliance service in your future or else you will be in trouble... Regarding Prabu [protected] Chennai, Kundrathur - 69