[Resolved]  Reliance Communications — No Network at Home - Reliance CDMA

Hi Team, Satish Kumar N here. I’ver ported to Reliance CDMA on Feb 10, 2015([protected]). From that time i’m facing coverage issue. I’ve raised complaint through 198 and to nodal officer as well. Whenever power goes in our locality immediately network drops and i’m not able to use mobile for voice or data. From Jul 1st i’m not getting network inside home (SR[protected]. Till now the issue is not resolved. Because of this i’m getting lot of problem and even reliance nodal officer is not providing proper resolution. As i’ve taken 2years advance rental plan i’m not able to portout from Reliance as they are not refunding my amount. I paid 17000 for 2 years. I Request consumer court to help in this matter and refund the remaining amount from Reliance communication(CDMA). Below are given service request for resolution of coverage issue. SR[protected] date 14/02/2015 SR[protected] date 21/02/2015 SR[protected] date 02/03/2015 SR[protected] date 20/03/2015 SR[protected] date 08/04/2015 SR[protected] date 09/05/2015 SR[protected] date 12/05/2015 SR[protected] date 16/06/2015 SR[protected] date 16/06/2015 SR[protected] date 02/07/2015 Regards, Satish Kumar N [protected]
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May 22, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2015
Reliance Communications Customer Care's response
Dear Satish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Aug 04, 2015
Reliance Communications Customer Care's response
Dear Satish,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
Aug 05, 2015
Updated by Satish Kumar N
Dear Team,

Still the issue is not resloved and i'm getting a lot problem.

I request my friends not opt reliance cdma for any reason as they are not upto the mark.

No Network no resolution only in word relaince talks!?

Regards,
Satish Kumar N
Complaint comments 

Comments

Dear Team,

Still i'm not getting network inside home.

I've raised the complaint on Jul 02 2015, still no resolution from Reliance Communications.

i Request you to refund remaining amount, i'll port out from you.

No responsibility or no communication from Reliance Communications.

Just replying to the complaint won't help me.

I dont want to continue with Reliance Communications.

Porting to Reliance Communications, i've made biggest mistake in my life.

So please refund my remaining amount.

My alternate no :[protected]


Regards,

Satish Kumar N

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