Reliance Communications — No response to the issue

Address:New Delhi, Delhi

Hi, My user id[protected], internet connection is not working from last 5 days. I have called customer care for 5 times in last 4 days but issue remains same. If they will dig the records, I have lodged around 30 complaints in last 3-4 months and my Internet was down for almost 1 months.They haven't refunded a single rupee for that, very very bad service. Thanks.
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Reliance Communications customer support has been notified about the posted complaint.
Sep 06, 2014
Updated by Zen10
Hello,

I did not see my connection was terminated, instead you are charging and generating bill for next month for no service?
You have two 3 working days to act to my complaint else I am moving to East-Delhi consumer court on coming Thursday.

Thanks
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Excuse me ... resolved?

I got call from Mumbai Reliance on 22nd . As per our discussion connection is still not working. So They confirmed my connection termination. As per the our discussion connection should have been terminated terminated by 24th Aug.
You owe amount of Rs 550(previous waiver) + bill from 13th to 27 Aug (as my connection was/is not working from 13th to till date). I have already paid bill till 27th Aug.
Please process my refund asap.
I would like to thank and urge consumer complaint team to help in processing my refund.

Thanks

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