Reliance Communications — Non- Receipt of deposit of Rs. 1,650 made towards broadband connection even after five months

Siddhartha Singhani

from Bhopal, Madhya Pradesh

Address:

Bhopal, Madhya Pradesh

I have deposited Rs. 1, 650.00 vide chq no. 384694 dated 20.09.2014 (CAF No. [protected]) towards new broadband connection at our Office – Plot no. 21, Sukhdeep Complex, Zone-1, M.P. Nagar, Bhopal – 46201. At the time taking the deposit your personnel had told us that you will get connection within two days. When nobody showed up even after seven days, we cancelled the connection and asked for refund. However I have sent eight e-mail communications to your customer service department; every time I heard from them is refund of deposit is under process. I don’t how such a big organisation is not able to refund Rs. 1, 650.00 even after 5 months. If you are not able to refund, please let me know.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Siddhartha,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications