Reliance Communications — non refund of deposit security money

I Atul Kumar was using reliance Hello No. [protected] which I have returned in Oct 2012. IN the bill of Nov 2012 It was appeared that I will get a refund of Rs.1168/- Since then I have visited Reliance customer service centre panjim & complained so many times but a lady with a sweet smile tells me every time that sir I am not able to see your last complain status Now I am making a complain & you will definetly get your refund Pleas give me your address & contact no. If you can help me out of this issue then I will be very thankful to you. Atul Kumar Mobile No. [protected]/[protected] [protected]@gmail.com Flat No. F-1 Huse No. 430 Jayceenagar Curti, Ponda North Goa Goa-403 401
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Atul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Since 2012 oct they were ignorant about the ssue but within 02 Hrs they called me back from phone no, [protected] and promised me that they have forwarded the complaint to related circle and after getting information from circle they will contact me again.
After that no action from reliance communication side
Dear Atul,

As per your telephonic conversation with our customer service associate, your refund request is under process and you will receive the cheque within 15 days on your registered mailing address. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications

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