[Resolved] Reliance Communications — Not activating call rate cutter | |||
Dear reliance After receiving a SMS for an unlimited reliance call at Rs 19 for 15 days. I have recharged my mobile numer ([protected]) with the same.Same has been activated on my number. But to my surprise call charges are deducted from my main balance. Once my main balance is over I can't make any calls to reliance number. These happens with me for more than 5 times.Previously same happens with 349 pack also. So I request reliance to stop sending all this kind of fake sms and please refund my money. Was this information helpful? | |||
Oct 22, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 16, 2015 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Sep 18, 2015 Reliance Communications Customer Care's response Dear Customer, As per your telephonic conversation with our customer service associate, request you to share the snapshots for us to investigate the same further. Regards, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
None of your customer care have contacted me. however may i know which snapshot you are asking?