[Resolved]  Reliance Communications — not allowing to port out from reliance

Address:

Thane, Maharashtra

I am using reliance prepaid number since 5 years and facing problems since beginning like deductions from account balance for no reason, activation of plans without me giving any request, the latest is since 8-10 months my number is not reachable all the times. Even after having full range network people trying to call me gets not reachable message or out of range. I myself tried once calling on my number from another number and i witnessed the same problem. After getting irritated from such services of reliance i applied for port out from reliance on 21st June 2014. Today its 23rd July 2014 and still my port has not been accepted. Third time i have generated my UPC code now and given it to my proposed network operator. However their response is also saying that even after re-punching in the correct UPC code reliance is not doing anything to accept the port out request. I am seriously fed up of this reliance now. Being a consumer i have all the rights to take action against reliance. Even TRAI guidelines says that donor can not reject the port out request without a valid reason, and if it is done they will get penalized for the same. I hope my complain gets ressolved as early as possible else i will be compelled to take strong actin against the same and forward the matter to next level.