[Resolved] Reliance Communications — Not refund balance under wrong charge dedication and disable my phone from customer care line | |||
Dear sir I am using reliance prepaid gsm number [protected] . I have purchases this number on 4th jun 2015 . I have internet balance but reliance india deducted the balance from my main account . [protected]Wrong charges deduction detail-------- On 24 july 2015.[protected].16 rupees deduct. And again next day On 25 july[protected].86 rupees deduct. I call back many times till (28 july15) to the reliance india customer care and discussed my issue and he always told me the same thing For the inconvenience we are sorry we will refund your all 40 rupees amount under wrong charges deduction with in 24 hour but i did't get any refund and feed back and one day reliance customer cair disable my no from customer care line .. [protected]Complain SR no[protected] On 24july[protected][protected] On 26july[protected][protected] On 27july[protected][protected] On 28july[protected][protected] From- sonu Email id - [protected]@gmail.com Mobile No- [protected] Type of Service - Prepaid Service Provider - Reliance GSM Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 29, 2015 Reliance Communications Customer Care's response Dear Sanjeev, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Aug 01, 2015 Reliance Communications Customer Care's response Dear Sanjeev, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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