Reliance Communications — not refunded but imposed to use their service

Address:

New Delhi, Delhi

while trying to online recharge for internet pack it has failed I got message from reliance for same. I tried again but something happened again. Both the recharge amount has deducted from my account. In the beginning they were not ready to refund amount. After multiple communication done in 20 days they imposed me to use reliance talk time instead of refunding. I do not use reliance to call I use only for internet purpose. After providing all evidence if they are not ready to refund then it is fraud. Why do I use their service their call rate is high and balance get duduct itself for message while I do not send. Second thing their calling service is poor. It shows roaming in Delhi ncr and in some other area of Delhi. I would not suggest anyone to use reliance service. Do not stuck in their net luring cheap rate.