[Resolved]  Reliance Communications — Not responding

Address:	Pune, Maharashtra, 411024
Website:	Facebook

This issue raised due to I had raised complaint on this portal but getting fake resolution which is mention below.

Resolution:
Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

I had submited complaint on link which was received, but not one had call me or sorted my issue.

It means Reliance had resolve issue on portal only not actually.

So I had again raised the same complaint on Consumer Compalint Portal.


This issue raised on you due to not received the correct assistance from reliance. ([protected]@relianceada.com and netconnect. [protected]@relianceada.com)

I had try to raised this issue to dongle customer care[protected].

And also try to take help from the support contact available on web site ([protected]/8/9, [protected], [protected], [protected]).

I am an existing reliance data connect user from last 1 and half year. Now i got message from reliance this CDMA service will stop shortly, please purchase 4g sim and register it on website. So i had purchase new 4g sim card and try to register sim, i was able to successful update new sim card because getting confirmation sms also, but not getting any 4g dongle option which need to buy at rs 899.

I had try to register new sim on site, 10 to 15 times, and successfully received OTP code.submitted form also.

Every time i have received SMS from Reliance we have reserved you 4G dongle at 899 Rs, but still not received this dongle and no one had ready to assist me how to purchase dongle?

I had try to raised this issue at customer care and store but no one had given me a right response,

Also share the snapshot with error with betconnect.[protected]@relianceada.com and [protected]@relianceada.com.