[Resolved]  Reliance Communications — Number termination and bill

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.rcom.co.in

In last week of December, 2015 I got a call from one of Reliance store for Postpaid connection. After long conversation and waiting time they told me I can take a new connection on behalf of my current postpaid number without security money, I need to pay just Rs. 1000 for new number as it was SILVER NUMBER according to them.

After 3 days the executive comes to me and delivered the SIM and demand 1300Rs. When I asked him he said my senior told me collect 1300 from you, I don't have any idea about this. After long call conversation to Reliance store, he told me I have to pay 1300 Rs. But as it was huge amount for a new connection and I was running out of pocket I refused to take SIM card.

After 2 3 days I got call for Number Verification, I requested to lady that I not accepted the SIM and I told her all situation. Then she said ok I'll not activate the SIM.

After 7 8 days I got the call from same Reliance Store executive he told to me that my number has been activated on my ID I have to accepted the SIM. As I am not in Delhi/NCR from last two months, I told him I cant take it please terminate the SIM.

I complaint these all situation to Reliance customer care, Reliance appellate authority but I did not found any response. And I am getting calls daily regarding the bill and SIM.

My question is that if I refused to accept the SIM and I told the lady (number verification call from Reliance) that I am accepting the SIM than how can be the number activated and even I am accepted the SIM then how could be bill generated.

I need all resolution within 7 days otherwise I'll go with consumer forum