[Resolved] Reliance Communications — Online recharge not successful | |||||
I have recharged my reliance gsm mobile number( [protected]) through an online website (rcom.co.in) on[protected]. Transaction code 96650529.money got deducted from my account.but till the recharge is not successful.. 4 times i called the customer care but they are not ready to clarify my quires and one of them asked me why i recharged through online... Was this information helpful? | |||||
Oct 25, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 26, 2015 Reliance Communications Customer Care's response Dear Rinila, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number and the snapshot of the payment/recharge acknowledgement receipt so that we can investigate the same further. Thank you! Regards, Reliance Communications Verified Support Nov 28, 2015 Reliance Communications Customer Care's response Dear Rinila, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times. Regards Reliance Communications | |||||
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