[Resolved]  Reliance Communications — Outgoing call and balance problems

Address:Mumbai City, Maharashtra, 400086

Hello sir
I have been calling customer care from morning related to problem of my out going call is not going inspite of balance in mobile. Even my balance is not showing if i check it on *367# but if i send message on 55333 to get my balance detail it show balance in my account. But i can't make any call nor i can do message to. I m facing this problem seen from tomorrow but inspite of calling again and again i have not receive any kind of solution against my complaint. Your executive are just saying they can't help now due to server problem. They keep my call on hold but no one and it and then again transfer my call to ivr after holding call for long time this is really disappointing behavior of your customer care executive. Hope you slove out my problem as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Nov 29, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2016
Reliance Communications Customer Care's response
Dear Customer,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information