[Resolved] Reliance Communications — Outgoing blocked in roaming

Vishun Dayal

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

Hi,
I have [protected] postpaid number since last 5 years with reliance. This number is used by my wife. She is in roaming without me and outgoing has been stopped without any reason. I have even paid the last month bill on 1 dec. When talked to customer care, they are asking to visit reliance store. I asked why? For which they had no answer. I also have idea number while i never had such issue with them. Its very frustrating that a lady is roaming and its outgoing has been barred. She is not able to communicate with the family. Please unblock the number at earliest and in case any query, call me on alternate number [protected].

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May 13, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2016

Reliance Communications Customer Care's response Dear Vishnu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Dec 06, 2016

Updated by Vishun Dayal Completely fraud customer and completing their duty. Sometimes she says payment due is 6000 and sometimes 8000. And she has no idea how did it gets upto this limit. I am sure going to switch to different network or leave this number. but cant hold up any relation with reliance.
I also have my own office work than struggling with these silly issues.

Dec 06, 2016

Updated by Vishun Dayal and amazing customer care drops the call on question. My wife is alone in roaming with phone as single connectivity. You can never rely upon these fraudsters. In case of any accidental, I am going to sue you huge.

Dec 06, 2016

Updated by Vishun Dayal Just to mention one more there is active ISD or International roaming.

Dec 06, 2016

Updated by Vishun Dayal UPDATE: Just to mention one more there is no active ISD or no International roaming.

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Comments

Vishun Dayal

from Noida, Uttar Pradesh

While I have paid the Nov month bill thats 808. Now customer care saying I have bill of 8000. How could it be possible of a bill of 8000 while 2800 is the credit limit and every month used to be 804 even in case of roaming.