[Resolved]  Reliance Communications — Outgoing Services barred by relaince

Address:Mumbai City, Maharashtra

Mail sent to Reliance is self explanatory. [protected][protected][protected] Dear Sir/Madam, I was having 2 Loop postpaid connections ([protected] & [protected] ). One of your Reliance Sales Executive (Avdhesh [protected] / [protected]) from your authorized dealer named IRIS telecom, Dreams mall, Station Road Bhandup (W) Mumbai 78. Came & collected documents for Porting & assured for Reliance postpaid 199 Plan for loop customers, He verified all documents & provided SIM cards to me. My Reliance cards activated on 10/10/2014 & After 3-4 Days both numbers barred reason stated address verification negative & Slum area. As I tracked no one came for verification. How come your sales executives provided me SIM cards if i reside in Slum & negative area ?????? Today is 20th & still doing follow up with this agency & His Manager ([protected]) but no response received. I had raised a service request[protected], But still response is awaited. Both are my official numbers & distributed to more than 500 government Bank Branch managers, But due to such poor services facing end number of issues. Requesting you to kindly look into this & activate my outgoing services asap. --->> Check attached Aadhar card even my mobile number also mentioned on this by Government of India Regards, Durgesh Rathod [protected] / [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Durgesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Durgesh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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