[Resolved]  Reliance Communications — Payment Debited Twice for Reliance Communication bill payment

Address:

Gandhinagar, Gujarat, 382024

Paid my Reliance Communication postpaid bill of Mobile No. [protected] of Rs.427/- by Reliance Insta Care Mobile App by my Dena Bank Visa Debit Card.I give all necessary details which is required for debit card payment but then "there is error in payment.please try later" screen appears.At that time, Rs.427/- is debited from my Dena Bank Savings Account but payment is not accepted by Reliance Communications because of the error.

Then I paid Reliance Communication Postpaid bill of [protected] of Rs.427/- by my Paytm Account.At that time Payment of Rs.427/- is successful.

I herewith attached both Payment Cyber Receipt, my Dena Bank Account Statement from 23/11/2016 for your ready reference.

I give all details and Transaction Receipt to Reliance Communications but till date after 4 days, there is no reply from Reliance Communications Customer Care Department.