[Resolved]  Reliance Communications — Payment due reminder emails

Address:Pune, Maharashtra, 411014
Website:www.rcom.co.in

Hello Reliance,

I am getting messages regarding payment due of BAN [protected]. I don't even know what is this about? I had reliance TV which I have disconnected long time ago and it is prepaid. It is more than 3/4 years I am getting emails now and I did not get any call still I got next message that I need to talk with advocate.

I need proper proper explanation on this. and why did you find it late to get to me?


Thanks,
Suresh
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Oct 14, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2015
Reliance Communications Customer Care's response
Dear Suresh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

Thanks for your response. Please contact [protected].
Dear Suresh,

Thank you for your contact details, our customer care will get in touch with you shortly.

Regards,
Reliance Communications
Dear Suresh,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
Hi,

Even today i received email from rele.reliable.[protected]@gmail.com that i have to pay some Rs 2542.
It is related to Broadband /PRI /Leased line service under BAN No:-[protected].
I have closed this long back in 2009 and now you guys are coming back to me and irritating. This is completely unethical.
please verify and close this issue ASAP.


Thanks,
Suresh
Dear Suresh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Still I am receiving messages for (BAN # [protected]). Please check.

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