[Resolved]  Reliance Communications — Petition to Refund & Deactivation of VAS Shotformat GSM

Address:Aizawl, Mizoram

Sir, I have prepaid gsm no of reliance communication. [protected]. Without having any vas servise reliance is deducting my balance on the name of VAS Shotformat GSM amounting Rs.25 six times(Total amount deducted=Rs.160) on[protected] &11-10-14&14-10-14&17-10-14&20-10-14&23-10-14 while going to deactivate value added service by dialing thier toll free no 155223, they told me there is no value added service for ur prepaid no. Kindly help me and make my money refund. Thank you.Lalsang Liana Mobile-[protected], Aizawl, Mizoram.
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Lalsang,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Dear sir,
Total amount of 21.50 has been deducted from my account which I'd never susubscribed.
Your customer care no *333 is not working .
Please resolve my problem and return my deducted money.

Dear Sir/Madam,

My mobile no is [protected]. Its a reliance prepaid sim card. From last 3 weeks i have getting sms that " Amount Charged for VAS shemaroostream but I don't activate any VAS service. i also talked with reliance customer care and they replied that there is no VAS service is activated in your number but after that i still getting the same sms and Rs 5 is deducting from my prepaid account.
I would be kind enough if you stop this and refund my money otherwise i will go to higher authority.

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