[Resolved]  Reliance Communications — Place of 2gb 3g recharge i got only 1 gb 3g data.

Address:Jaipur, Rajasthan

Today at 9.22am, i got a sms from (RM[protected] reliance communication, in which they provide at the recharge of 123 rs you will get 2gb 3g data in the place of 1gb.and extra days validity for 28 days.Then after one hour later i recharge my reliance mobile for rs 123.When the recharge sucssesful message is come to my mobile its very emmberassing really.1 gb 3g data only for 14 days in the place of 2gb.I call atleast three times to the customer care service reliance india mobile.the exicutives are just time pass with me.Even they did not respond to my query and not give me any complaint number.Still my complaint is incomplete.very very poor reliance customer service.Is their any one who resolve my issue.
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May 21, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2015
Reliance Communications Customer Care's response
Dear Deepak,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Jul 31, 2015
Updated by deepakuk501
yesterday at 9.22am, i got a sms from (RM[protected] reliance communication, in which they provide at the recharge of 123 rs you will get 2gb 3g data in the place of 1gb.and extra days validity for 28 days.Then after one hour later i recharge my reliance mobile for rs 123.When the recharge sucssesful message is come to my mobile its very emmberassing really.1 gb 3g data only for 14 days in the place of 2gb.I call atleast three times to the customer care service reliance india mobile.the exicutives are just time pass with me.Even they did not respond to my query and not give me any complaint number.Still my complaint is incomplete.very very poor reliance customer service.Is their any one who resolve my issue.
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yesterday at 9.22am, i got a sms from (RM[protected] reliance communication, in which they provide at the recharge of 123 rs you will get 2gb 3g data in the place of 1gb.and extra days validity for 28 days.Then after one hour later i recharge my reliance mobile for rs 123.When the recharge sucssesful message is come to my mobile its very emmberassing really.1 gb 3g data only for 14 days in the place of 2gb.I call atleast three times to the customer care service reliance india mobile.the exicutives are just time pass with me.Even they did not respond to my query and not give me any complaint number.Still my complaint is incomplete.very very poor reliance customer service.Is their any one who resolve my issue.here the snapshot of the message comes to me.

MY Service Request ID:[protected], and it has been processed.I still
didn't find my 1gb 3g data.Today 5 times i call in reliance customer
care number 198 but no one pick up my call.This is my final ultimatum
to reliance communication mobile service providers rather solve my
problem in one day or i am going to write fir to police station for
such your fake messages towards innocent people mobile numbers.Also I
have all proofs like your fake message and customer care members
voice recording.And don't think i am just writting to
you...

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