Reliance Communications — Poor Internet speed and false customer service for 25 days.

Address:

Chennai, Tamil Nadu

Data Card Number: [protected]. The said data card is marketed with information to provide seeds of 14 mbps. Am facing Internet slowness of speeds less that 512Kbs. I use this data card in city and the Reliance tower is just 50mts from my connection location. An initial complaint was logged with service request number[protected] on 5th JAN 2015. The technical team had confirmed that it is a network issue in the region which will be solved in 3 days but after 3 days to till date the problem exists and the complaint is resolved without any notification or actual resolution. Following this i have raised multiple service requests which are again resolved by customer care without solving the network bandwidth issue and neither informing me. History of service request raised: [protected] [protected] [protected] [protected] [protected] Interaction ID: [protected] [protected] [protected] I have escalated the issue many times but the i just receive a false promise stating that the issue will be resolved in 48hr or 3 to 5 days. I am fed up of calling the customer service who cannot provide resolution but also cheat by resolving the ticket to save their SLA. CAN YOU HAVE THIS ISSUE FIXED??? STOP CHEATING AND PROVIDING FALSE PROMISE. Thomas [protected]