[Resolved] Reliance Communications — Poor Internet Speed then Promised

Sanjay Madia

Address:

Mumbai City, Maharashtra

I have pruchased a reliance Wi-Pod device for wireless internet. The promised download speed is 14.7 Mbps. But I have never got speed even upto 1 Mbps. It is very disappointing that speed is not even 10% of what is promised. My WI-Pod number is [protected]. Don't know where to file a suitable complaint.

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Nov 5, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2015

Reliance Communications Customer Care's response Dear Sanjay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Jul 12, 2015

Reliance Communications Customer Care's response Dear Sanjay,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications