Reliance Communications — Poor network in my locality

Address:	Jorhat, Assam, 785007
Website:	www.jio.com

Dear sir,
With respect to the above mentioned subject i would like to inform you that i have bought a reliance jio sim card bearing mobile no. +[protected] with a lyf handset from reliance jio 4g on dated 21.05.2016 under friends and family offer by them.

Reliance jio offering us this service stating that customers will get benefited of high speed internet service upto 12mbps where there is no charge of voice as well as data call. Being a professional civil engineer internet plays a massive role in my business.

On early days network and internet was good and i have got 5mbps upload and download speed. But after 10 days or so suddenly there is no network signal in my locality.In this regard i have given a complain bearing complain no. Sr0000003qcb on dated 02.06.2016. Since there is no action from reliance jio i have complained again bearing complain no. Sr0000005e6e on dated 18.06.2016.

Inspite of my repeated complain and request i am not getting any positive action from reliance jio team and they are only giving excuses like my home is under "dense bamboo forest", network tower is far away from my place, they will put a network booster on tower soon, etc etc. But other networks like airtel, vodafone are working properly in my locality.